Designed in house, crafted by hand, created for you

 

Lots of our items are made from handmade from scratch and are personalised, we make them just for you, naturally these items take longer to produce because we like to take out time to make sure they are just right. As a rule of thumb these items take around 10-14 days, in busy times we may extend this time to 3-4 weeks. 

At the time of placing your order we will always give you an estimated delivery date 

If you need your product in a hurry please let us know and we will do everything we can to get it to you asap.

If you have a query about a particular delivery, or our delivery terms, please contact us at hello@theivycottage.co.uk

 

When your items are ready to be despatched, we use a next day delivery service with DPD. You will recieve e-mail/SMS notifications from DPD regarding delivery of your order. On the day of delivery you will recieve an estimated 1 hour timeslot.

 

Smaller items will be sent with Royal Mail and will need to be signed for.

We are able to offer saturday and pre 10.30am service for an additional charge. Please contact us to see if this is avaliable for you order.