We want you to receive the items you have chosen from The Ivy Cottage as soon as possible. Where your items are stock items, typically we pack and get them off to you within 24 hours of receipt.
Lots of our items are made from scratch and are personalised, we make them just for you, naturally these items take longer to produce because we like to take out time to make sure they are just right. As a rule of thumb these items take around 10 days, but we do keep you up to date to make sure you know when your items will arrive.
If you need your product in a hurry please let us know and we will do everything we can to get it to you asap.
If you have a query about a particular delivery, or our delivery terms, please contact us at email@example.com